Shipping & returns


We are currently focusing on in store pick up for local customers. If you are not local or want us to ship you can still purchase items, but will need to contact us for shipping information.

Bicycles being shipped will need to be assembled by Joy Ride and then packed for shipment. We do not charge for assembly, but will charge($100+sales tax) for boxing the bike for shipment. Please contact us after your purchase for details and timelines.


Returns will be honored within 30 days of purchase with receipt provided. Items must be in as sold condition with all manuals, accessories and boxes. Special orders, closeouts and seasonal item sales are final. 

All bicycle sales/online bicycle orders are final, exceptions may be made on a case by case basis. Any refund will be subject to restocking and payment processing fees at the customers expense.